Frequently Asked Questions
Q: Are the Hooks strong enough to handle winter coats?
A: Typically the normal hooks can handle 5-10 pounds easily. If you are planning on hanging heavier items please request hooks made from stronger silverware and we will use patterns that can handle heavier items.
Q: What are your processing times?
A: Typically Jewelry is one of a kind and ships in 3 to 5 business days. Coat Racks along with all wholesale orders ship in 1 to 2 weeks.
Q: Are all the pictures you have taken by Jeremy?
A: Yes, all pictures we have listed for sale are originals and taken by Jeremy.
Q: What are your color choices for coat racks/picture frames?
A: We try to list all normal colors that people ask for but do have a tendency to work outside the norm and do colors that are one of a kind. Check out our Coat Racks/Hooks page for our color choices.
Q: Can you do personalization?
A: We can stamp on any of the silverware creations, but with the size and uniqueness of each piece it does limit somewhat on what can be stamped.
Q: Can you do engraving?
A: Not at this time.
Q: Do you do portraits?
A: Jeremy has done a couple weddings freelance, but he has not done portraits. It's not that he is against portraits but he has a unique perspective in doing so.
Q: I have an idea. Would you be able to make it?
A: Please let us know what your idea is and if we think it is something we can create we will do what we can to create it, but if another artist is doing so we will refer you to them.
Q: My package hasn't arrived, has it been shipped?
A: Each item ordered is sent out with tracking numbers. Domestic shipping time is roughly about 3 to 5 days from ship date. International orders are between 2-4 weeks depending on weather, social unrest, customs etc...
Q: Why hasn't my order shipped yet?
A: On occasion because of sickness, family and acts of God (weather, we live in Wisconsin "a cold climate") we cannot ship orders on a timely basis.
Q: What is the difference between Polished and Tarnished products?
A: Tarnished is the natural state of silver over time which silversmiths call a patina. Polished would be when that natural patina is removed to produce a brilliant shine.
Q: My hooks have tarnished. What can I do to polish them?
A: I recommend using silver polish to rejuvenate your hooks. Hooks will tarnish faster if exposed to humidity. If you prefer not having to polish your hooks again you may coat them with clear nail polish.
Q: Where did you go to college?
A: Jeremy is self taught and continues to learn new and improved techniques to get the job done.
Q: What camera do you use to produce your stunning shots?
A: Jeremy mainly uses a Nikon SLR.
Q: Who are you inspired by/who are the most influential people in your life?
A: Jeremy is inspired by the most influential artists of all time along with the many friends he shares the same ideas with.
Q: Where do you come up with your ideas?
A: Most of the ideas Jeremy comes up with are from people like you! But over the years after doing live shows spur of the moment ideas have been created into the best ideas ever!
Q: What do you most enjoy about what you do?
A: Jeremy loves having fun while creating things that challenge both his mind and body. He enjoys meeting new people and working with them in both a business and marketing aspect. Combining power tools and primitive methods to create each product is satisfying and an easy way to take his mind off the worries of the world. He strives to make a living while having fun and creating art out of silverware which lets him have fun and not feel like he is working all the time.
Q: Where do you purchase your silverware?
A: Anywhere and everywhere. Depending on the orders that are coming in he will purchase the silverware needed for that order if he cannot find it in his stock. At any given time he will keep between 5,000 and 10,000 pieces of silverware in his inventory.
Q: How did you get into working with silverware?
A: Jeremy applied for a farmers market yearly booth and was looking to start creating something. Each time he went he had people ask if he could do this and that and he said sure, I'll try anything. After that it all snowballed from there to get him where he is today.
Q: How do you keep up with the progression of the economy?
A: After 10 years of being in this business the competition has become quite fierce. High-quality one of a kind products is what Jeremy specializes in and he commonly ships to repeat customers. He also continues to develop his product line to stay ahead of the competition.